Refund policy
At Summer Toys, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions.
Return Eligibility
- Returns are accepted within 30 days from the date of delivery.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase is required for all returns.
Return Shipping
Summer Toys covers all return shipping costs for eligible returns. Customers will receive return instructions after contacting our support team.
Refund Process
Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method within 7 business days.
Non-Returnable Items
The following items may not be eligible for return:
- Products damaged due to misuse
- Products returned after the return period
- Customized or personalized products
Contact Information
Email: qis1921@outlook.com
Phone: +1 (804) 564-2368
Address: 170 Rowell Brook Rd, Bradford, Vermont 05033, United States